Terms & Conditions

Bicknell Digital Terms & Conditions – User Agreement & Policies

Welcome to Bicknell Digital. By accessing our website and using our services, you agree to comply with the following Terms & Conditions. These terms govern your use of Bicknell Digital’s digital and publishing services, outlining payment policies, intellectual property rights, and client responsibilities.

If you do not agree to these terms, please refrain from using our services.

1. Terms & Conditions: General Information

  • These Terms & Conditions apply to all users of Bicknell Digital’s website and services.
  • Bicknell Digital reserves the right to modify these terms at any time without prior notice.
  • Any changes will be effective immediately upon posting. Continued use of our services signifies your acceptance of the updated terms.

2. Services Offered

Bicknell Digital provides two main categories of services:

Digital Services Terms & Conditions:

Includes consulting, design, marketing, e-commerce, web development, and tech support.

Publishing Services Terms & Conditions:

Covers book design, formatting, metadata & marketing, editing, and ISBN registration.

Full service descriptions can be found on the Bicknell Digital website.

3. Payment Terms

  • Payments must be made in full before the project begins unless agreed otherwise in writing.
  • Accepted payment methods and timelines will be outlined in a formal service agreement.
  • Bicknell Digital reserves the right to pause or terminate a project if payment is delayed.

4. Project Timelines

  • Estimated project timelines will be agreed upon before work commences.
  • Bicknell Digital strives to meet deadlines but is not liable for delays caused by unforeseen circumstances, client delays, or third-party dependencies.

5. Intellectual Property

  • All content, designs, and materials remain the intellectual property of Bicknell Digital until full payment is received.
  • Once payment is made, ownership of final deliverables transfers to the client.
  • Bicknell Digital retains the right to showcase completed work in its portfolio unless the client requests otherwise in writing.

6. Client Responsibilities

  • Clients must provide accurate, complete, and timely information to facilitate smooth project execution.
  • Clients are responsible for reviewing deliverables and providing feedback promptly.
  • Delays in client communication may impact project timelines and delivery.

7. Refunds & Cancellations

  • Refunds are only issued for projects cancelled before work begins.
  • Once work has started, no refunds will be provided.
  • If a project is cancelled mid-way, Bicknell Digital will deduct fees for completed work before considering any partial refund.

8. Liability

  • Bicknell Digital is not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
  • While we strive for accuracy, Bicknell Digital is not responsible for errors arising from client-provided content, late feedback, or technical limitations.

9. Confidentiality

  • Both Bicknell Digital and the client agree to maintain confidentiality on all project-related information.
  • Bicknell Digital does not share client data with third parties unless required by law or agreed upon by the client.

10. Governing Law

  • These terms are governed by the laws of the United Kingdom.
  • Any legal disputes will be handled in the courts of this jurisdiction.

11. Terms & Conditions: Contact Us

For any questions regarding these Terms & Conditions, please contact us via the contact form on our website.

By using Bicknell Digital’s website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Thank you for choosing Bicknell Digital!